Connecting your Stripe account

Why Stripe?

Fjellride uses Stripe to process all customer payments. Stripe handles credit cards, bank transfers, and local payment methods securely — you never need to store sensitive payment data yourself.

Through Stripe Connect, your Fjellride account connects directly to your own Stripe account. Payments flow from your customers, through Stripe, and into your bank account.

Setting up Stripe Connect

Step 1: Start the connection

1. Go to Settings in the sidebar
2. Navigate to the Payments section
3. Click Connect with Stripe

You'll be redirected to Stripe's onboarding flow.

Step 2: Complete Stripe onboarding

Stripe will ask for:

• Business information — your company name, address, and type
• Personal details — identity verification for the account holder
• Bank account — where Stripe should send your payouts

If you already have a Stripe account, you can connect it directly. Otherwise, Stripe will create a new Standard account for you.

Step 3: Verify your account

Stripe may need a few minutes (or up to a day) to verify your information. You can check the status at any time:

1. Go to Settings → Payments
2. Look at the connection status

Once verified, you'll see:

• Charges enabled — you can accept payments
• Payouts enabled — Stripe can send money to your bank

Step 4: You're ready

Once both charges and payouts are enabled, your storefront can accept customer payments. Bookings paid online will automatically move from Concept to Reserved.

Accessing your Stripe Dashboard

After connecting, you can access your full Stripe Dashboard directly:

1. Go to Settings → Payments
2. Click Open Stripe Dashboard

From the Stripe Dashboard you can:

• View detailed transaction history
• Download financial reports
• Configure additional payment methods
• Manage disputes and chargebacks
• Set up your own Stripe automations

Payment methods

Stripe supports a wide range of payment methods. The methods available to your customers depend on your Stripe account configuration and your customers' location.

To manage which payment methods are offered at checkout:

1. Go to Settings → Payments
2. Click Payment Methods to open your Stripe payment method settings

Common payment methods include:

• Credit and debit cards (Visa, Mastercard, Amex)
• Bank redirects (iDEAL, Bancontact, Sofort)
• Buy now, pay later (Klarna, Afterpay)
• Apple Pay and Google Pay

Troubleshooting

Connection status shows "not connected"

If Stripe onboarding didn't complete, click Connect with Stripe again to resume the process. Stripe saves your progress, so you won't need to re-enter information.

Charges or payouts not enabled

This usually means Stripe is still verifying your identity or business information. Check your Stripe Dashboard for any pending verification requirements.

Test mode

During development or testing, you can use Stripe's test mode. Payments made with test card numbers won't process real charges. Contact support if you need help configuring test mode.