Bookings

• Managing bookings

  How to view, update, and manage rental bookings in your dashboard.

• Booking statuses explained

  What each booking status means and how bookings move through the lifecycle.

• Creating bookings

  How to create manual bookings from the dashboard for walk-in customers, phone reservations, and internal use.

• Cancellations and refunds

  How to cancel bookings, process full or partial refunds, and understand the impact on inventory.

• Sending emails to customers

  How to send booking confirmations, status updates, and custom emails to customers from the dashboard.

• Coupons and discounts

  How to create discount codes, apply them to bookings, and manage promotional offers.

• Managing customers

  How to create, view, and organize customer records in your dashboard.

• The customer portal

  What your customers see after booking — their portal for viewing bookings, invoices, documents, and profile.

• Exporting booking data

  How to export your bookings as a CSV file for reporting, accounting, and external analysis.